Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 10 days of your purchase.
Please email firstname.lastname@example.org or call 216 432 5656 to request a refund and we will assign you an RMA to return item.
Ship after you have received RMA your returned item to:
4701 Lakeside Ave
Cleveland, Ohio 44114
Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. These include software, and opened ink containers.
Merchandise that has been used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.